Testimonials

Sue Whittles, managing director, Quatford Management Consultancy, says:

I have known Susan for some 25 years, both as a further education college lecturer and a training and development professional, and she has worked with Quatford Management Consultancy as an associate trainer since 2007.

Susan has delivered a wide variety of courses for us, including ILM Management programmes, personal development training and some specific skill programmes such as speedwriting, minute taking and customer care workshops, and the feedback from both course delegates and commissioning training officers has been excellent.

Courses always relate to the individual and group needs. Susan’s varied work experience, broad skill base and flexible approach to handling different situations and cultures enable her to deliver quality training and development solutions for all levels in public, private and voluntary sector organisations.

Susan is creative in her approach to training, committed to her own continuing development and thoroughly reliable and trustworthy. Our longstanding association is testament to her high level of professionalism and integrity.

Mike Cusack, team manager, The Carphone Warehouse, says:

When Susan ran Introduction to Management courses at Carphone Warehouse Logistics Centre, some of our personnel acknowledged the effectiveness of a democratic team leader, but felt unable to implement this management style.

Susan helped them understand that, although one of the course objectives was to get us to use the teaching in the workplace, thinking ‘outside the box’ would help them appreciate how they could best convey their ideas.

Thanks to Susan’s ability in coaching and mentoring, a couple of participants who had been very negative became active members of the group and were willing to listen, understand and contribute to discussions in a positive manner, while another, who had never attended a training course run by an outside agency, came away with a different understanding of his role.

Two of our managers understood how applying the thinking to external situations could help them interpret data and be more effective at work. One was so impressed with the way Susan presented the material that he restyled his training to reflect what he had learnt and her approach, as he felt this was an effective way of stimulating people to think about themselves and what they were being taught.

Susan’s training helped our team managers understand their roles and responsibilities more clearly. They have a better grasp of management in the workplace and are more proactive in managing their teams effectively.

Rebecca Migan, Mears Group PLC, says:

Susan helped me to achieve an NVQ Level 2 qualification and it’s difficult to convey just how grateful I am for her efforts.

What I can say, is that her hard work determination and compassion are an inspiration to all women of the workforce.

I will always remember how she took the time to get to know and understand me, in order to help me overcome my weaknesses, and will be grateful every time I make it to an interview!

Michael Jones says:

Susan Luther is positive and very patient; she listened to what I had to say and explained everything clearly. As well as helping me create a much better CV, Susan shared some great tips about interview techniques and applying for jobs and has given my self-confidence a real boost.

Nicholas Lewis says:

I was looking for a job and went to Susan Luther for some advice. Using her vast knowledge and experience she helped me develop a plan for tackling interviews and gave me some advice on interview techniques, which made me feel more confident that I would be successful.

Matthew Ford of Viking Woodwork Ltd says:

Susan Luther helped me a great deal during my studies for NVQ Level Two Team Leader and NVQ Level Three Management qualifications. In fact, there is no doubt in my mind that, without her encouragement, expertise and professionalism, I would have found it much harder to pass.

Susan understood my personal needs as well as where I needed to develop my business skills and was always flexible, organising our coaching sessions around my schedule.

I would recommend Susan to anyone seeking training support and believe she would be an asset to any company that is looking to develop its workforce’s skills.